Position: Key Account Manager : Snacking & Gifting
Reporting to: Business Development Head
Full Time / Part Time: Full Time (40+ Hours per week)
Department: New Business Development
Location: Cape Town, South Africa
Salary / Paygrade: Confidential
Description:
Cor Tech Group US LLC is currently looking for a Key Account Manager (KAM) to join our South African team. Our ideal candidate should be a strategic thinker, customer focused, extremely detail oriented, organized and capable of handling complex social relationships.
The KAM will manage the relationships and day to day maintenance with our retail customers. They will have a thorough understanding of the retail landscape and the categories in which they manage. They will develop, in conjunction with the customer, the strategic vision and direction for their categories, and they will collaborate on a 1 to 3 year forward view aimed at delivering year on year growth to the business.
They will drive sales and volume through various promotional activity. They will be the key liaison for discussing price increases, store catalogue increases, product placements on shelf, delistings/eliminations as well as any other category related negotiations. Internally, they will have support from a matrix team comprised of a Product Developer, a Product Technologist and a Planner.
The KAM must ensure that their matrix team are aligned on the strategic vision for the category and must ensure they consistently operate as one cohesive and functional unit. Conversely, the KAM must support their matrix team through various department obstacles; namely recalls/RTV’s, order fulfillment challenges and supplier relationship management. The KAM is responsible for ensuring that their matrix team is meeting critical customer deadlines and delivering exceptional customer service that will build strong, long lasting relationships with our customers.
Required Experience:
Bachelor’s degree in marketing, business administration, sales, or relevant field; Master’s degree preferred.
Knowledge of local & international trade.
Ability to travel both domestically as well as internationally.
Experience of working cross functionally or within a matrix organization.
Encouraging to team members; able to mentor and lead.
Four to five years previous work experience in sales, management, key account management, or relevant experience.
Good understanding of project management and following a CPA.
Understanding of Food/Food Retail industry.
Advanced computer skills, and experience with CRM software and Microsoft Office, with emphasis on superior Excel skills.
Personal Attributes:
Consistently operate with the highest of integrity.
Excellent interpersonal relationship skills.
Self-motivated and self-directed.
Ability to handle & lead tough conversations.
Ability to multitask and manage more than one customer category.
Strong negotiation skills, with ability to follow through & deliver on customer expectations.
Demonstrate passion and commitment to excellence for our customers, suppliers, our organization and fellow team members.
Demonstrate a commitment to high performance; being output driven, goal oriented, adaptable, and focused on performance feedback.
Effectively work alone, or in a team scenario.
Be a creative and out-of-the-box thinker; and be able to bring simple and creative solutions to the table.
Able to multitask, prioritize, and manage time efficiently.
A foodie would is a real plus!
Benefits & Perks:
Competitive salary
Annual Bonus Program
Healthy work/life balance
Paid time off
International travel
Feel like you're up for the challenge and interested in speaking further? Contact us.